Privacy Policy

This Privacy Policy explains how Nexgate Group [registered company name to be confirmed] ("Nexgate Group", "we", "us") and its businesses, Nexgate Construction, Nexgate Properties, Valdo Interiors and Nexgate International, collect, use and protect personal information when you use this website or contact us. We aim to handle personal information in line with applicable data protection law, including the Nigeria Data Protection Act 2023 where it applies.

Information we collect

• Details you give us in an enquiry form: your name, phone or WhatsApp number, email address (if provided), organisation (for partnership enquiries), location, the business, service or product you are interested in, and your message.
• Messages you send us on WhatsApp, by phone or by email.
• If you accept analytics cookies, information about how you use the website, such as pages visited, which business pages you view and which buttons you click. Analytics never receives your name, phone number, email address or message.
• Basic technical information our hosting provider records to keep the site secure, such as IP address and browser type.

How we use your information

• To pass your enquiry to the relevant Nexgate business and respond to you.
• To prepare proposals and, if you become a client, to deliver the agreed work or products.
• To understand how the website is used and improve it, where you have consented to analytics.
• To protect the website against spam and misuse.

We do not sell your personal information.

Legal basis

We process enquiry information because you ask us to respond and with your consent, and client information as needed to perform a contract with you. Analytics cookies are only used with your consent, which you can withdraw at any time by clearing this site's data in your browser.

Who we share information with

Your enquiry is shared within Nexgate Group only with the business that can respond to it. We use trusted service providers to operate the website and deliver enquiries, such as our website host, email delivery provider and, if enabled, an analytics provider. [List of providers to be confirmed.] They may only use your information to provide their service to us. We may also share information where required by law.

How long we keep information

[Retention periods to be confirmed.] We keep enquiry information only as long as needed to respond and for reasonable record keeping, and client records for as long as required for contractual, accounting and legal purposes.

Your rights

Depending on applicable law, you may ask to access, correct or delete your personal information, object to or restrict certain processing, or withdraw consent. To make a request, contact us at [privacy contact email to be confirmed].

Security

We take reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.